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Bespoke Process

Everything you need to know about creating custom jewelry with us

Order and Shipping FAQ

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All Standard FAQs

Can I get my ring resized?

Absolutely — resizing is complimentary. We'll handle everything, including a prepaid shipping label and step-by-step instructions when you're ready. Just reach out to our team at [email protected] and we'll get started.

How long does resizing take?

Resizing typically takes 10–14 days from the time we receive your piece. We'll keep you updated throughout the process, and confirm preferred delivery date before shipping it back to you.

What if I don't know my ring size?

Not to worry — this is more common than you'd think! We're happy to send you a complimentary ring sizer with your order (just select "Send Ring Sizer" at checkout). You can also stop into any local jeweler for a quick sizing. Keep in mind the sizer m

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