Go back to Shop

Good Stone Inc

How do I begin the custom design process?

What if I don't know anything about ring design?

How do I make sure I order the correct ring size?

Can I really customize any ring?

How far in advance should I start the ring design process?

What if I'm not in Austin, Texas to work with Good Stone?

Bespoke Process

When will my order ship?

How will my ring be shipped?

I need my purchase right away, what can I do?

Will I pay taxes on my order?

Do you offer international shipping?

Do I have to sign for delivery?

Order and Shipping FAQ

Our Lifetime Guarantee

Do we offer repairs?

Lifetime Guarantee

Are our diamonds conflict free?

Always Ethical

Values

Ethics and Values

How do I care for my Good Stone jewelry?

How do I clean my Good Stone jewelry?

Jewelry Care

Do we offer financing?

What is Affirm?

What is required to have an Affirm account?

How can there be no impact to my credit score?

Are there penalties for paying off the loan early?

When are my Affirm loan payments due?

How does 0% APR with Affirm work? How long is the term?

What happens if I make a payment late?

Financing Options

What is our return policy?

Conflict-free diamonds

Good Stone Policies

Everything you need to know about creating custom jewelry with us

Click here for questions about ordering and shipping

Learn all about Good Stone's lifetime guarantee and repair services

Click here to view Good Stone's Ethics and Values

Click here to find out about our finance options

All articles